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Merchants
Pricing for iShop, Ecommerce platform

Pricing

That Grows With Your Success

You only pay when you sell. No monthly minimums. No hidden fees. Just straightforward commission-based pricing that aligns our success with yours.

After 27 years in ecommerce, we've learned that the best client relationships are built on shared success. When your business thrives, we thrive. That's why our pricing model is designed to remove barriers, reduce risk, and scale naturally as you grow.

One Flexible Commission-Based Tariff for Everyone

Keep overheads low by only paying commission on sales.

2% + 25p

per transaction

No monthly minimums. No hidden fees. Simple.

Charges apply to successful orders only - not refunds.

What this means in practice:

Order Total Commission (2%) Transaction Fee Total Fee
£72.50 £1.45 25p £1.70
£236.00 £4.72 25p £4.97
£650.00 £12.90 25p £13.15

Key Benefits

  • Zero-barrier pricing

    Enjoy stress-free online trading, safe in the knowledge that you only pay when you're selling
  • Scalable pricing structure

    Our percentage-based charges allow you to grow your business without additional "enterprise" fees or surprise cost jumps
  • Commission charged monthly, in arrears

    We don't take payment upfront; you pay based on actual sales at the end of each month
Note: Commission rates are negotiable for high-volume businesses. Let's talk about your specific situation.

Everything You Need to Trade Online

Support contract & software licence: £185 per year

That's it. For less than £16 per month, you get:

Unlimited hosting

Fast, secure, reliable infrastructure
(fair use policy applies)

Email services

Professional email hosting included

Platform updates and security

Ongoing software maintenance and security patches

Unlimited products, orders, and storage

No artificial limits as you scale

Technical support

Access to our expert team when you need help

Platform customisation

We discuss your requirements and make proposals tailored to your business

No monthly minimums. No surprise charges. No limits on your growth.

We only charge additional fees for specific work you request-bespoke development, design projects, marketing services, or technical integrations that require our time to deliver.

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Professional Services - Billed by Time

When you need bespoke development, design, marketing services, or technical integrations, we work on a time basis.

Hourly rates: £62.50 - £90 per hour

Rates vary depending on the nature and complexity of the work. All services are billed to the nearest minute-no rounding up, no minimum billable increments.

Services include:

  • Website design and build
  • SEO (Search Engine Optimisation)
  • PPC (Pay-Per-Click advertising)
  • Copywriting
  • Technical integrations (payment gateways, ERPs, APIs, third-party tools)
  • Site audits and conversion optimisation
  • Growth planning and execution mentoring
  • Bespoke platform customisation

Packaged Hours for Ongoing Support:

We offer packages that include a set number of hours accrued monthly at a discounted rate - ideal for clients who want us to manage the finer details of their setup, marketing, or ongoing optimisation.

Every project is custom-quoted based on your requirements:

We'll discuss your needs, estimate the hours required, and provide a clear proposal before any work begins.

What Does It Cost to Get Started?

The honest answer: it depends on what you need.

Site build costs vary substantially based on your requirements - from straightforward setups to complex, bespoke ecommerce systems. The good news? You have control over the investment.

Cost of getting started

You can do much of the work yourself

(data preparation, product entry, content creation), which reduces our time involvement and your costs. Or, if you prefer, we can handle everything from strategy to launch.

We provide custom proposals

based on the hours we estimate to complete the work to meet your specific requirements. No cookie-cutter packages, no one-size-fits-all pricing-just a clear, transparent quote tailored to your business.

We work with businesses at different stages:

  • Startups looking for a cost-effective launch
  • Established businesses migrating from another platform
  • High-growth businesses needing bespoke, scalable solutions
Discuss Your Project

Flexible Payment Options

We offer interest-free instalment plans to help manage your initial investment.

For example:

  • 50% payable at go-live.

  • Remaining balance spread over 6 or 12 months

We can also negotiate reduced setup rates for businesses with existing sizeable monthly revenues transitioning to our platform.
Let's find a payment structure that works for your business.

No Hidden Fees. Ever.

What you see is what you get.

  • Platform commission:

    2% + 25p per transaction
  • Annual support & hosting

    £185
  • Bespoke services

    Quoted in advance, billed by the minute

We don't charge for:

  • Platform updates

    or security patches
  • Hosting or bandwidth

    Unlimited, fair use policy
  • Payment gateway integration

    You'll pay your own banking charges as arranged with your payment provider
  • Technical support

    Answered by our expert team
  • Growing

    your product catalogue or order volume

You'll never receive a surprise invoice from us

If we're going to do work that incurs a charge, we'll discuss it with you first, provide a clear estimate, and get your approval before proceeding.

The only costs outside iShop's control

Your banking/payment processing charges, which you arrange directly with your payment provider.

Our pricing model

Designed for long-term partnerships, not short-term profit.

Why Commission-Based Pricing Makes Sense

Because your success is our success. And we have a genuine financial interest in your ROI.

When you pay a fixed monthly fee to Shopify, WooCommerce, or Magento, they get paid whether you make a single sale or not. They have no financial stake in your success.

With iShop, we only earn when you earn. That means:

  • We're incentivised to help you grow, not just take your subscription fee
  • Your ROI matters to us-because our revenue depends on your sales performance
  • You're not paying platform costs during quiet months or seasonal downturns
  • Our support team genuinely cares about your sales performance - because it directly impacts us too
  • We actively want to help you optimise, convert, and scale - your growth is our growth
  • We're in this together for the long term

This isn't just a pricing model - it's a partnership philosophy.

After 27 years, we've learned that the best client relationships are built on aligned incentives. We don't want clients who barely scrape by while paying us monthly fees. We want thriving businesses that grow year after year-and we're willing to tie our revenue to that outcome.
See How We've Helped Clients Grow

Let's Talk About Your Business

Every business is different. Every pricing conversation is custom.

We'll discuss your current situation, your growth goals, and your budget - then provide a clear, transparent proposal tailored to your needs.

No pressure. No sales pitch. Just an honest conversation about whether we're the right fit for your business.

We can't wait to hear from you
 
Full name
Telephone
Tell us about your project

Other ways to contact us:

iShop Ltd, H1 Peek Business Centre, Woodside, Bishop's Stortford, CM23 5RG
+44 (0)800 368 8095
info@ishop.co.uk